Terms & Conditions

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and ArasBella Solutions ("Company," "we," "us," or "our"), concerning your access to and use of the ArasBella Solutions website as well as any other media form, media channel, mobile website, or related services (collectively, the "Site").

By accessing the Site, you agree that you have read, understood, and agreed to be bound by all of these Terms and Conditions. If you do not agree with all of these terms, you are expressly prohibited from using the Site and must discontinue use immediately.

2. Intellectual Property Rights

Unless otherwise indicated, the Site and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us.

The Content and the Marks are provided on the Site "AS IS" for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

For custom software development clients, intellectual property rights regarding deliverables, codebases, and custom architecture will be governed by the specific Master Services Agreement (MSA) signed prior to project commencement. Generally, clients retain 100% IP ownership of custom deliverables upon final payment.

3. User Representations

By using the Site or our services, you represent and warrant that:

• All registration or inquiry information you submit will be true, accurate, current, and complete.
• You have the legal capacity and you agree to comply with these Terms and Conditions.
• You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise, without our explicit permission.
• You will not use the Site for any illegal or unauthorized purpose.
• Your use of the Site will not violate any applicable law or regulation.

4. Services & Project Delivery

ArasBella Solutions provides custom software engineering, AI automation, cloud architecture, and digital product development. All specific deliverables, timelines, and technical requirements will be outlined in a separate Statement of Work (SOW).

We utilize an agile development methodology. While we provide estimated timelines, software development is inherently complex and timelines may shift due to unforeseen technical challenges or changes in project scope requested by you. Any significant changes to the scope of work will be documented and may incur additional costs and extended delivery timelines.

5. Fees and Payment

For software development and consultancy services, fees will be invoiced according to the schedule outlined in your specific contract or SOW. We accept payments via standard bank transfer and major credit networks.

• All payments must be made in the currency specified in your invoice (typically GBP or USD).
• Late payments may incur a late fee of 1.5% per month or the maximum amount permitted by law.
• We reserve the right to suspend development, hosting, or ongoing services if your account falls into arrears.

6. Limitations of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site or our software services, even if we have been advised of the possibility of such damages.

Our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for services during the six (6) month period prior to any cause of action arising.

7. Governing Law

These Terms shall be governed by and defined following the laws of England and Wales. ArasBella Solutions and yourself irrevocably consent that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

For clients engaging with our regional office in Oman, specific local compliance laws may apply and will be appended to your primary service contract.

8. Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: